Terms

1. About these terms

1.1. These terms are between Madrasaty Limited, a company registered in England and Wales with company number 17504107, whose registered office is Suite A, 82 James Carter Road, Mildenhall, IP28 7DE ("we", "us"), and the madressah, school or organisation that uses Madrasaty (the "Customer").

1.2. The Customer accepts these terms when its madressah is set up on Madrasaty, or when its administrator first signs in, whichever comes first. The person who accepts them confirms they are authorised to do so on the Customer's behalf: for example as its head, a trustee, or a member of its committee.

1.3. Our data processing agreement forms part of these terms. If the two ever conflict about personal data, the data processing agreement wins.

1.4. "Users" means the people the Customer gives an account to: its staff, and the parents and guardians of its pupils. "Customer Data" means the records the Customer and its Users put into Madrasaty.

2. The beta, and fees

2.1. Madrasaty is in beta. While it is, it's free, and every feature is available to every Customer.

2.2. When the beta ends we'll introduce paid plans. We'll give the Customer at least 60 days' notice before then, with the prices. Nothing will be charged unless the Customer agrees to a paid plan in writing. If it doesn't agree, it can leave under section 9.

2.3. Because Madrasaty is in beta, features may be added, changed or removed as it develops. We'll tell Customers before removing anything they rely on.

3. Accounts

3.1. The Customer decides who gets an account and what they can do: who is an administrator, which staff teach which classes, and which guardians are linked to which pupils. It is responsible for keeping that up to date, including removing access for people who leave.

3.2. The Customer must make sure Users keep their passwords to themselves, and must tell us straight away at info@madrasaty.co.uk if it believes an account has been misused.

3.3. When the Customer gives a User a temporary password, the User must choose a new one when they first sign in.

4. Your madressah's records

4.1. Customer Data belongs to the Customer. It gives us permission to store and use it only to provide Madrasaty to the Customer, to keep it secure, and to support the Customer, as set out in the data processing agreement.

4.2. The Customer is the controller of the personal data in Customer Data. It is responsible for having a lawful basis to record it (including, where the records reveal religion or health, a condition for that), for telling its staff, parents and guardians how it uses their information, and for the accuracy of what it records.

4.3. We don't sell Customer Data, use it for advertising, or use it to train artificial intelligence models.

5. Acceptable use

5.1. The Customer must make sure that it and its Users do not:

• use Madrasaty for anything unlawful, or to harass, threaten or harm anyone;
• upload anything that infringes someone else's rights, or that contains viruses or harmful code;
• try to get into another madressah's records, another person's account, or any part of Madrasaty they haven't been given;
• probe, scan or test Madrasaty's security, or put an unreasonable load on it, without our written agreement;
• copy, resell or reverse engineer Madrasaty, except as the law allows.

5.2. If you find a security problem, please tell us at info@madrasaty.co.uk. We're grateful for it.

6. The service

6.1. We'll provide Madrasaty with reasonable skill and care, and keep it secure as described in the data processing agreement.

6.2. We aim to keep Madrasaty available at all times, but during the beta we can't promise a particular level of availability. We'll try to do planned maintenance outside the hours madressahs usually teach, and tell Customers about anything likely to interrupt them.

6.3. Support is by email at info@madrasaty.co.uk, and we'll do our best to reply within two working days.

7. Ownership

7.1. We own Madrasaty, including its software, design and name. These terms give the Customer and its Users the right to use it while these terms are in force, and nothing more.

7.2. If the Customer sends us suggestions, we may use them to improve Madrasaty without owing anything for them.

8. Confidentiality

8.1. Each of us will keep the other's confidential information confidential, and use it only for the purpose of these terms. That doesn't apply to information that is already public, or that the law or a regulator requires to be disclosed.

9. Ending

9.1. The Customer can stop using Madrasaty at any time by telling us at info@madrasaty.co.uk.

9.2. We can end these terms by giving the Customer at least 60 days' notice.

9.3. We can suspend access straight away, or end these terms, if the Customer or a User seriously breaks them, or if we need to in order to protect Madrasaty, its Users or other madressahs' records. Where we can, we'll talk to the Customer first.

9.4. When these terms end, the Customer can ask for a copy of its records for 30 days afterwards. We then delete Customer Data as set out in the data processing agreement.

9.5. Sections 4, 7, 8, 10 and 14, and anything else meant to continue, survive the end of these terms.

10. Liability

10.1. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn't allow to be limited.

10.2. Neither of us is liable to the other for loss of profit, revenue, goodwill or anticipated savings, or for any indirect or consequential loss.

10.3. Otherwise, our total liability under or in connection with these terms in any 12-month period is limited to the greater of £1,000 and the fees the Customer paid us in that period.

10.4. Madrasaty is a tool for running a madressah. It doesn't replace the Customer's own judgement or duties, including its safeguarding duties: for example, following up a child who is absent without explanation remains the Customer's responsibility.

11. Changes

11.1. We may update these terms. We'll tell Customers about any change that matters at least 30 days before it takes effect. If a Customer doesn't accept the change, it can leave under section 9 before then.

12. Staff and parents

12.1. If you're a member of staff, a parent or a guardian, your madressah gave you your account, and it decides what is recorded about you and your children. Its privacy notice explains how it uses your information, and ours explains how we look after it.

12.2. Please keep your password to yourself, use Madrasaty only for your madressah's purposes, and follow section 5.

12.3. If you're a parent or guardian, nothing in these terms affects your legal rights as a consumer.

13. This website

13.1. You're welcome to read and share madrasaty.co.uk. Please don't copy its design, text or images for your own use without asking us first. We try to keep the site accurate, but it describes Madrasaty in general and may not reflect every detail of the current version.

14. General

14.1. Neither of us may transfer these terms to someone else without the other's agreement, except that we may transfer them to a business that takes over Madrasaty, as long as it agrees to be bound by them.

14.2. Neither of us is responsible for delays or failures caused by events outside our reasonable control.

14.3. If any part of these terms is found to be unenforceable, the rest still applies.

14.4. These terms, and any dispute about them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you're a parent or guardian living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

14.5. Notices to us go to info@madrasaty.co.uk. Notices to the Customer go to the email address of its administrator.